SMS Delivery Failure

Incident Report for PrimeSign GmbH

Resolved

This incident has been resolved.

Posted Nov 15, 2018 - 13:50 CET

Monitoring

The SMS Gateway provider is available again. Sending of TAN SMS is working again.

Der SMS Gateway Provider ist wieder erreichbar. Das Versenden der TAN SMS funktioniert wieder.

Posted Nov 15, 2018 - 13:39 CET

Identified

Our SMS Gateway provider is currently down and sending of TAN SMS is currently not possible. We will update this incident as soon as we know more.

Unser SMS Gateway Provider ist aktuell ausgefallen und das Versenden der TAN SMS ist deshalb nicht möglich.

Posted Nov 15, 2018 - 13:34 CET

This incident affected: primesign MOBILE (qualified remote signing service).